Takubokutei

Inquiry

Q&A

野口観光

 ~ About meal ~ 

No.1  What kind of foods do we have?
A. → It depends on a stay package. Please click this link to see the dining page.
    You will see the photos and get some information of foods.
No.2  What time will the dinner and breakfast is starting?
A. → The buffet dinner will be openning from 5:30pm to 8:00pm.
    The buffet breakfast will be openning from 7:00am to 9:00am.


 ~ About stay ~ 

No.1  I want to know the check-in and check-out time.
A. → Please check this link to see the guidance page.


 ~ About charge ~ 

No.1  Does the displayed price already include the use of hot spring?
A. → Yes, it does.
No.2  Does the displayed price already include all taxes?
A. → Yes, it does.


 ~ About free-shuttle-bus and access ~ 

No.1  Do you provide the free-shuttle-bus from JR Sapporo station?
A. → We are sorry, we do not provide the free-shuttle-bus service.
    Please take the public bus (Chuo Bus) or JR train.
    If taking the public bus (Chuo Bus), it takes about 5 and a half hour.
    If taking the JR train, it takes about 3 and a harf hour.
No.2  Do you provide pick-up service from JR Hakodate station?
A. → We are sorry, we do not have pick-up service.
    Please take a street car or a taxi. If taking a street car, it takes about 30 min. If taking a taxi, it takes about 15 min.
No.3  Do you provide pick-up service from Hakodate Airport?
A. → We are sorry, we do not have pick-up service.
    Please take a taxi. It takes about 15 min.
No.4  Is your free-shuttle-bus running between Takubokutei and the other hotels?
A. → We are sorry, there is no free-shuttle-bus service.
No.5  Where is the nearest station or the bus stop? (Where should we get off?)
A. → Please click this link to see the access page.


 ~ About room ~ 

No.1  What kind of room do we have?
A. → It depends on a stay package.
    Please click this link to get some information what kind of rooms we have. It will be showed in room page.
No.2  Can we have a non-smorking room?
A. → We are sorry, we are not able to promise it definitely.
    However we try to arrange it to be your request as much as possible.
    Please choose "non-smorking room" on the option page in reservation.
    In case of unavailable, please email us with the request after you booked the room first.
    If non-smoking room is unavailable, we remove the smell in a guest room. 


 ~ About payment ~ 

No.1  When should we pay for the payment?
A. → It is usually payed upon check-out time.
No.2  Can we pay for the payment by a credit card?
A. → Yes, you can. However, some of them are not available.
    Please refer to the following.

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 ~ About parking lot ~ 

No.1  Is there a parking lot?
A. → Yes, there is.
No.2  Is it free?
A. → Yes, it is free of charge.
No.3  Do we need to reserve for parking space?
A. → No, you don't.


 ~ About internet ~ 

No.1  Is it available for Wi-Fi (wireless LAN) in Takubokutei?
A. → If brought a laptop, it is available in the lobby. Please click this link for the details.


 ~ About private hot spring ~ 

No.1  How can I reserve for a private hot spring?
A. → Please email us to book for it after you booked for the room first.
No.2  I want to know the price for a private hot spring.
A. → It costs 3,000 JPY for 50 min.


 ~ About leisure and circumference sightseeing  ~ 

No.1  Is there any sightseeing or activities spots nearby?
A. → Please click this link to see the HAKODATE SOUTHERN HOKKAIDO TOURIST GUIDE page.

 
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